Our Services

Neo-Techie manages your IT services so your systems are maintained and IT functions anticipated. These services typically include proactive monitoring, management of IT infrastructure (such as networks, servers, and storage), security solutions, help desk support, and strategic IT planning and consulting. The goal is to improve operational efficiency, reduce downtime, and ensure that businesses have reliable and secure IT environments without needing an in-house IT department to manage everything. Managed IT services providers offer scalable solutions tailored to the specific needs and budget of each client, providing a comprehensive approach to managing and optimizing their IT operations.

To address the unprecedented risks and complexities of the ever-changing global business environment, it is essential that companies develop not only state-of-the-art IT infrastructure, but also complement it with an efficient IT Help Desk Support Services. Neo-Techie LLC acts as a single integrated IT Help Desk Solutions, supporting the increasingly diverse range of technologies and platforms, as well as the level of customization and speed required by the ever-changing business.

Neo-Techie LLC provides IT Help Desk Services and expert troubleshooting for your small or medium business.

Get a single point of contact to solve your technical problems

While maintaining your servers and network, do you expect your IT administrator to handle day-to-day IT issues? If so, you are not alone. To reduce costs, there are a number of companies like yours have tried to adopt this strategy as part of a noble attempt. However, what they discovered – and what you may not have taken into account – is that you may be preparing your business for significant IT downtime that will have a negative impact on your results. But you can protect yourself against this with dedicated IT Help Desk Support Services.

At Neo-Techie LLC, we provide not only an effective IT Help Desk Services that you can benefit from, but also long-term value through our consistent services. Our help desk services is provided by certified IT professional who provides high-quality support and monitoring services.

Reduce costs and complexities with competitive IT support

Without excessive overhead, we provide our partners with professional and immediate support. Together, we help you secure and promote your brand by providing your organization with quality expertise. Our experience, commitment and excellence in all types of Computer Services set us apart from other managed IT service providers. We are available 24 hours a day, 7 days a week, via chat, phone, and email and via our secure web portal.

Without worrying about the support function, take your IT products to various markets

It is imperative that businesses keep up with the pace of technology. In the digital age, where consumers, employees, and other stakeholders interact with you through digital devices, organizations need to develop custom applications to automate existing processes and make them more efficient.

With our experience and knowledge about Computer Services, you can rest assured that the product is well built within budget because we do not engage in trial and error.

Neo-Techie LLC’ goal is to continually deliver value to each customer’s specific goals. The helpdesk models are therefore custom-designed to meet each customer’s needs for outsourcing, as the one-size-fits-all option no longer exists. Recognizing the concerns of the market through its commitment and feedback from customers, the company has developed solutions for the entire lifecycle management of the support.

Our Help Desk will work with you and your IT team to understand your specific infrastructure needs and to optimize and protect your IT investment create a scalable solution as your business grows.

If your company wants to partner with a local and Best Online IT Help Desk, then Neo-Techie LLC is the best option for your business. You can trust on us for every type of Computer Services.

With your growing confidence in technology, it is critical that all IT issues are addressed quickly to minimize any impact on your business.

Onsite Computer Repair is dedicated to helping your businesses get your repair for their technology needs. Our customers are important to us, so we offer the most personalized service.

Most companies, whether small, medium or large, need reliable and dependable technical support. Our knowledgeable staff is always available to provide affordable Computer Services. We are available the same day or the next day, so there is always a minimum downtime.

If deadlines are tight, you cannot afford a technical problem on your computer. Problems can occur at any time and cause a major headache and inconvenience. That’s where Neo-Techie LLC comes in. Our experienced technicians provide excellent Onsite Computer Repair to customers across the country.

With more than a decade of experience, we provide Computer Repair Solutions, to help you get your PC, Mac, or laptop ready for you, whether it’s an on-site visit to your home or office, or even online! In many states, on the same day, we can solve your computer problems. For networks, printers and other computer hardware, we also provide a complete repair service. Our Onsite Computer Repair services are completely secure and you can even follow every step of the process!

 

On-site computer repair

With Remote IT Support, it allows a person to connect with and use a specific computer or network from a remote location. This way, your IT consultants will not have to wait until they can physically go to the office when you encounter a problem. Using remote access software, they can solve your problem remotely.

 

Our experienced technician can provide Remote IT Support, so there is no need to pack the computer and bring it to our store.

Often, by a peripheral device, the problems caused which affect your computer can be diagnosed and repaired remotely. 

 

No worries, no fuss … For quality computer repairs, you can count on!

Neo-Techie LLC is a complete, easy-to-use Computer Services, made up of our expert who has seen it all. We believe that customer service and solid value are at the center of our concerns. This is precisely why we never charge additional call charges or travel expenses. 

Today, many technological problems can be solved quickly and cheaply by leveraging the power of remote computing support.

Our experienced team of Computer Repair Solutions will be able to remotely diagnose and repair your IT problems, increase resolution speed, reduce costs, and ensure you and your team can stay happy and productive.

 

Bring the Tech Support for your small business to the Next Level

As remote access tools evolve and become more sophisticated, they will continue to become increasingly important for day-to-day operations. For your use and benefit, our Neo-Techie LLC team will always have the latest remote access tools.

Cloud backups offer several compelling reasons for their use:

  1. Data Protection: Cloud backups provide an off-site storage solution, ensuring data is safe from local disasters like fires, floods, or hardware failures.
  2. Accessibility: Data stored in the cloud can be accessed from anywhere with an internet connection, making it convenient for remote work and collaboration.
  3. Scalability: Cloud backup solutions can easily scale up or down based on storage needs, providing flexibility as businesses grow.
  4. Automation: Backup processes can be automated, reducing the need for manual intervention and ensuring regular and consistent backups.
  5. Cost Efficiency: Cloud backups often eliminate the upfront costs of purchasing and maintaining physical backup hardware, offering a predictable subscription-based pricing model.
  6. Security: Reputable cloud providers offer robust security measures, including encryption and compliance with industry standards, to protect data from unauthorized access.

Overall, cloud backups provide a reliable and efficient method for businesses to protect their critical data while offering flexibility and accessibility that traditional backup methods may lack.

Remote IT support involves providing technical assistance and troubleshooting for IT issues to users or clients from a distance. This can be done through various communication channels such as phone, email, chat, or remote desktop software. Remote IT support technicians diagnose and resolve problems remotely, including software issues, network connectivity problems, hardware malfunctions, and more. This approach minimizes the need for on-site visits, reducing costs and response times while improving efficiency and user satisfaction.

Remote network monitoring, on the other hand, involves continuously monitoring a network’s performance, health, and security remotely. This includes monitoring network devices, servers, applications, and other critical components to detect potential issues or anomalies early. Remote monitoring tools provide real-time alerts and performance metrics, allowing IT administrators or managed service providers to proactively identify and address issues before they escalate. This proactive approach helps ensure network uptime, optimize performance, and enhance overall network security.

Together, remote IT support and remote network monitoring enable organizations to maintain reliable and secure IT environments, reduce operational costs, and provide responsive technical support to users and clients regardless of their location.

Client Testimonials

Donna Mitchell
Donna Mitchell
2021-07-14
Carl if very personable and knowledgeable in his line of work.
Lindsay Nokell
Lindsay Nokell
2021-07-13
Carl is professional and really works to help you better your business! He is honest and cares about the success of your company. He is not your fix it when it breaks IT guy. He maintains your your computer to limit your valuable time.
Greg Imwalle
Greg Imwalle
2021-07-12
Carl went way above and beyond to help us get our new business connected and running smoothly!
Fiery Leo
Fiery Leo
2021-07-12
Carl came over and was able to identify where we needed to make changes for our growing construction business. We didn't have much need for huge servers until 2021 when the pandemic allowed us to grow while others were closing up shop. He came over, identified all our flaws, and gave us the info we needed to get stable & secure internet, setup servers, correctly utilize a cloud/shared drive folder, and more. He has been more than helpful and he has printer knowledge. Our previous computer guy said he couldn't help us with printer errors. Thank you so much, Carl, for everything you have helped us with so far. I can't wait to be in the new office and tethered into the wall for consistent internet. Midstate Builders is really looking forward to our continued business with Neo-Techie.